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how do you start a conversation with a customer

How Do You Start a Conversation With a Customer?

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When starting a conversation with a customer, it is important to be friendly and personable. This can be done by introducing yourself, asking the customer how their day is going, or making small talk about the weather or current events. It is also important to be patient and give the customer time to respond. Once a rapport has been established, you can then begin discussing the reason for your conversation.

Say something about the weather

The weather is a great conversation starter, especially if it’s something unusual for the area you’re in. For example, if you’re in Florida and it’s unusually cold, you can ask the person next to you if they’re feeling the chill too. This can open up a conversation about where the person is from, what they think of Florida weather, and so on.

If it’s hot outside, you can comment on how sweaty you are and ask the person next to you if they’re feeling the heat as well. This can open up a conversation about whether or not they like hot weather, what their plans are for the rest of the day, etc.

In general, talking about the weather is a safe bet when starting a conversation with someone new because it’s something that everyone has experience with and can relate to. Plus, it’s usually easy to find common ground when discussing such topics since everyone has different opinions on what constitutes “good” or “bad” weather.

Ask if they are enjoying the event

If they are enjoying the event, ask what their favorite part is. If they are not enjoying the event, ask if there is anything in particular that they are not enjoying. Try to find common ground and things that you can both enjoy.

Ask about their work

Starting a conversation with a new customer can be daunting. You want to make a good impression, but you don’t want to come across as pushy or overly sales-y. One way to break the ice is to ask about their work. You can start by asking what they do for a living, or if they’re enjoying their current line of work. If they’re not, you can ask what kind of work they would like to be doing instead. This shows that you’re interested in them as a person, and not just trying to sell them something. From there, the conversation can move on to other topics.

Comment on the venue

If you’re out at a bar or club, commenting on the venue is a great way to start a conversation with a customer. You can ask them if they like the music, the decor, or anything else about the place. Chances are, they’ll be happy to chat with you about their thoughts on the venue.

Praise something they did

Regarding conversation starters, there is nothing better than praising something your customer has done. Not only will this make them feel good, but it will also open the door for further conversation. For example, if you see that a customer has just made a purchase, you could say something like, “I noticed that you just bought a new car. Congratulations! What made you decide on that particular model?” This not only shows that you were paying attention, but it also gives the customer an opportunity to talk about their new car and why they chose it.

Compliment them on their clothing

If you see someone wearing an item of clothing that you like, don’t be afraid to compliment them on it! It’s a great way to start a conversation, and you might just make a new friend in the process.

Regarding giving compliments, be genuine and specific. For example, instead of simply saying “Nice shirt,” try “That color looks great on you.” Compliments like this will show the other person that you’re truly interested in what they’re wearing.

If the person you’re complimenting is wearing something unique or unusual, ask them where they got it. This can lead to a interesting conversation about fashion and style choices.

Finally, remember that compliments are always welcome, no matter what the circumstance. Whether you’re at a party or walking down the street, take a moment to appreciate someone’s outfit choice – it’ll make their day!

Ask for help

When you approach a customer in a store, it is always best to ask for help. This let’s the customer know that you are there to assist them and makes them feel more comfortable. It also gives you an opportunity to engage in conversation and get to know the customer better. Here are some tips on how to ask for help in a way that will make the customer feel appreciated:

– Smile and make eye contact when you first approach the customer. – Ask if they need help finding anything specific. – Be willing to offer suggestions if they are unsure of what they need. – Thank them for their time once they have decided on a purchase.


Jeremy is a SEO and web traffic specialist with years of experience in lead generation, sales, copywriting, and conversion optimization. He has helped countless businesses grow their online presence and increase their sales. His passion is helping businesses succeed online and he is always looking for new ways to improve his craft. He loves sharing his experience through articles and videos to help people achieve their marketing and sales goals.