A brand’s values are its guiding principles. They shape the way it behaves, and are reflected in everything from the way it communicates, to the products and services it provides.
There are many different ways to define what a brand value is. Here are a few examples:
The set of beliefs that guide how a company or organization behaves. These can be articulated as a set of principles that everyone in the company agrees on and lives by. (For example, Google’s values are “focus on the user and all else will follow”, “be fast”, “be bold”, “think big”.)
The qualities that make up a brand which customers/clients perceive and experience (for example Apple is often perceived as being premium/aspirational).
A promise made by a brand to its customers or stakeholders (for example Nike’s promise is to “bring inspiration and innovation to every athlete* in the world”).
How well a company lives up to its stated values – in other words, whether there is alignment between what the company says its values are, and how it actually behaves. This can be measured through things like employee satisfaction surveys.
We back our customers
We back our customers. We stand by them through thick and thin, always striving to provide the best possible experience. We’re passionate about their success, and we work hard to help them achieve it.
We make it great
We firmly believe that great brands are built on a foundation of great values. We are passionate about creating brands that make a positive impact on the world and strive to be a force for good. Our core values are at the heart of everything we do and include:
– making it great: We are passionate about creating amazing experiences and products that delight our customers and make their lives better.
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– being customer obsessed: We start and end with the customer in everything we do. We work tirelessly to understand their needs, wants, and desires in order to create products and services that they will love.
– thinking big: We think big because we know that big things can happen when you have the courage to dream big. We take risks, push boundaries, and always aim high because we believe in the power of possibility.
We do what’s right
We are a company that always does what is right. We never cut corners or take shortcuts. We always put our customers and employees first. We always operate with the highest level of integrity.
We respect people
We respect people. We value their time, energy, and ideas. We believe that everyone has the potential to contribute to our success. And we know that creating an environment where people can do their best work is how we achieve greatness together.
We embrace diversity
We believe that diversity is what makes us strong. We are committed to creating an inclusive environment that celebrates all forms of diversity including race, ethnicity, gender, sexual orientation, age, and ability. We know that by valuing diversity we can create a more innovative and successful company.
We support our communities
Our company believes in giving back to the communities we serve. We support our local schools and charities through donations and volunteerism. Our employees are encouraged to get involved in their communities, whether it’s through coaching a youth sports team, helping out at a food bank, or participating in a Habitat for Humanity build.
We believe that our success is only possible because of the thriving communities we are privileged to be a part of. We invest in making sure our neighbors have what they need to prosper because we know that when they do well, so do we.
